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Novel Coronavirus: COVID-192020-06-30T10:51:36-06:00


Novel Coronavirus: COVID-19
Coronavirus Banner (1)

If you recently returned from travel outside Canada or have symptoms
– cough, fever, fatigue or difficulty breathing:

Woodlands County Municipal Updates

FOR TAX PAYMENT ONLY (through July 3)

Municipal offices are open to the public for all services, effective July 6, 8:15am.

When visiting Woodlands County buildings, follow all public health guidelines:

  • Stay home if you are not feeling well
  • Maintain physical distancing of 2m/ 6′
  • Wash and sanitize hands frequently
  • Obey all other posted signatge

Call 780-778-8400 or toll-free 1-888-870-6315 to connect with us. 

Municipal Tax Payment Deferral

Woodlands County has waived annual tax penalties until December 1, 2020.

While the due date for property taxes remains June 30, 2020, it is the hope that the additional five (5) months without penalty will provide some relief for the businesses and individuals who need it.

Municipal Utility Payments (and other municipal invoices)

Woodlands County has waived utility penalties until June 30, 2020; however, you are able to make payment on your invoices using the following options:

  • Make a credit card payment by phoning our office: 780-778-8400 or toll-free 1-888-870-6315
  • Request automatic withdrawal from Woodlands County
  • Set up Woodlands County as a payee through your online banking
  • Pay in-person at your bank/ financial institution

Planning & Development Department Updates

During the temporary office closure, the Planning and Development Department continues to service residents. Processing times for permit applications, fee payments, and general inquiries on development, subdivision and land use amendment applications may be longer than average.

In-person permit applications (at our counters), and inspections will not be accommodated at this time. Application forms for development services are available online at Payments for application fees may be made by credit card.

Municipal Notices (1)

Woodlands County Public Notice: Municipal Offices Relaunch (June 19 2020) 

Woodlands County Public Notice: Schuman Lake Access (June 5 2020) 

Woodlands County Public Notice: Municipal Recreation Sites Access (May 8 2020)

Access is open to parking lots at the following sites, with no access to washroom facilities or garbage:

  •  Hard Luck Canyon
  • Blue Ridge Recreation Area
  • Mouth of the Freeman

Woodlands County Public Notice: COVID-19 Update (April 29 2020)

  • Government of Alberta and Alberta Health Services confirm case of COVID-19 in the Woodlands County Region

Woodlands County recreation sites remain closed until further notice (April 29 2020)

Woodlands County Public Notice: COVID-19 Update (April 3 2020)

  • Municipal invoice payment options
  • Planning & Development department updates
  • Resource info: Emergency social services funding, SPCA supports

Woodlands County Public Notice: COVID-19 Update (March 27 2020)

The following municipal recreation sites are closed until further notice:

  • Blue Ridge Recreation Area
  • Groat Creek Recreation Area
  • Hard Luck Canyon
  • Mouth of the Freeman Day Use Area

Provincial grant funding available through our FCSS Coordinator for charitable and non-profit organizations to provide help to individuals, seniors, families and other vulnerable Albertans who are isolated or impacted by measures to contain COVID- 19.

Woodlands County Public Notice: COVID-19 Update (March 24 2020)

  • Blue Ridge Community Playground and Groat Creek Playground closed until further notice

Woodlands County Public Notice: COVID-19 Update (March 19 2020)

  • Municipal offices set to close to the public, noon, Friday, March 20, 2020
  • Water/sewer utility penalities waived until June 30, 2020
  • Council meetings suspended until April 30, 2020
  • Scheduled public hearings (March 24, April 7) cancelled

Woodlands County Public Notice: COVID-19 Update (March 17 2020)

The Woodlands County Library Board has closed the following facilities until further notice:

  • Blue Ridge Community Library
  • Fort Assiniboine Public Library

Woodlands County Public Notice: COVID-19 Update (March 15 2020)

Woodlands County Public Notice: COVID-19 Update (March 14 2020)

Woodlands County Public Notice: COVID-19 Update (March 13 2020)

Get the latest information from the Provincial and Federal governments:

Link COVID-19 Cases in Alberta (Statistics & Maps)

Alberta Health COVID-19 Info for Albertans

Alberta Health Services COVID-19 Resources

Canada Public Health COVID-19

Alberta’s Relaunch Strategy

Alberta’s Relaunch Strategy puts safety first while gradually reopening businesses, resuming activities and getting people back to work.

While we face a long road to recovery, there are signs our collective efforts are helping slow the spread of COVID-19.

We must ensure the sacrifices we have already made are not wasted. To be successful, we must stay vigilant to slow the spread: follow public health measures, practice physical distancing and good hygiene, and continue acting responsibly.

As businesses prepare to reopen as part of Alberta’s relaunch strategy, resources are available to help keep you, your staff, and your customers safe.

By working together, we can ensure our sacrifices to slow the spread of COVID-19 are not wasted.

To be successful during the economic relaunch, businesses should continue acting responsibly by following public health and physical distancing measures and using good hygiene and disinfecting practices.

Guidance for Reopening

  • General guidance
  • Sector guidance
  • Planning for operations

PPE supplies

As businesses prepare to reopen, it’s important to take measures to protect employees and customers:

  • practice good hygiene and thorough cleaning and disinfecting
  • use Health Canada approved hard-surface disinfectants and hand sanitizers for use against COVID-19 (search products by DIN number)
  • aid physical separation through barriers (Plexiglas), signage and floor markings, and traffic flow controls to limit the number of people in a space
  • use personal protective equipment (PPE)

Business owners can purchase PPE through the following procurement websites:

Alberta-based businesses that manufacture PPE can go to the Alberta Bits and Pieces website to find out how to help.

Public health orders

To protect the health and safety of Albertans, law enforcement agencies now have full authority to enforce public health orders and issue fines for violations.

  • If you have returned from travel outside of Canada or have been in close contact with a known case you MUST self-isolate for 14 days following your return/exposure and monitor yourself for symptoms.
  • If you have symptoms including fever, cough, shortness of breath, difficulty breathing, sore throat or runny nose, you MUST self-isolate for 10 days after the onset of symptoms and until your symptoms have resolved (whichever is longer).
  • Restrictions on mass gathering and businesses are now legally enforceable and subject to fines.
  • New operational protocols, including limited visitation, are now enforceable for all nursing homes, designated supportive living and long-term care facilities, seniors lodges and any facility in which residential addiction treatment services are offered under the Mental Health Services Protection Act.
  • New outbreak standards are now in place for operators, managers and staff at all congregate health settings, including all hospitals, nursing homes, designated supportive living and long-term care facilities, seniors lodges and facilities in which residential addiction treatment services are offered.

View all public health orders

COVID-19 Online Screening
Stop the Spread

Identifying and isolating people infected with COVID-19 is the only way to stop the spread.

The symptoms of COVID-19 are fever, dry cough or other cold or influenza-like symptoms. Use this online screening tool to determine whether you need to call 811 to get tested.

If you are awaiting COVID-19 test results, please do not call Health Link. You will be called directly. It can take up to four days.

NOTE: You do not need to be tested for COVID-19 if in the past 14 days you have not travelled outside Canada or have not had contact with someone diagnosed as having COVID-19

Welcome to Healthy Together, your guide to family and home life during COVID-19. Each weekday, we’ll post a new story about how families can be healthy, active and safe in these changing times.


Frequently Asked Questions on Novel Coronavirus
(COVID-19) for Young Children and Students

Steps you can take

To protect yourself and others:

  • practice physical distancing
  • wash hands often with soap and water for at least 20 seconds
  • cover coughs and sneezes with a tissue or your elbow
  • avoid touching your face with unwashed hands
  • avoid travel outside Canada
  • watch for COVID-19 symptoms: cough, fever, shortness of breath, runny nose or sore throat

Follow mandatory self-isolation requirements:

  • 14 days if you recently returned from travel outside of Canada or are a close contact of someone who has tested positive for COVID-19, plus an additional 10 days from the onset of symptoms, should they occur, whichever is longer
  • 10 days minimum if you develop any COVID-19 symptoms, or until the symptoms resolve, whichever is longer

If you have concerns about your health:


What is it? Get the facts from Alberta Health here.


Why? What does it mean? Get the facts here.

Who should self-isolate

You must self-isolate for 14 days if you:

  • recently returned from travel outside of Canada, even if feeling well (this means staying separated from anyone who did not travel with you, including household members)
  • are a close contact of someone who has tested positive for COVID-19
  • have been asked by a health care professional for another reason

If you become sick, you must self-isolate for 10 days from the beginning of any symptoms or until you are feeling well, whichever takes longer.

  • Symptoms include: dry cough, fever, difficulty breathing, shortness of breath, runny nose, nasal congestion or a sore throat.

Alberta Health Services has resources and services available to help you or someone you know. Remember, if you are struggling you are not alone.

There are supports in place to help you.

Help in Tough Times

We’re here to help

At some point in our lives we all have stressful times. We can be impacted by such things as financial pressures, unexpected difficulties, unemployment, or stressful situations such as the current outbreak of the novel coronavirus (COVID-19).

Mental health

The COVID-19 pandemic can have a significant impact on Albertans’ mental health.

Resources are available if you need a little extra support, advice on handling stressful situations, or ways to talk to children.

Centre for Online Mental Health Support 

Centre for Online Mental Health Support is your virtual support group to help us all through these uncertain times.  Please note that our organization does not directly provide mental health services.

If you are in a crisis, please call the Crisis Support Network 211  or go to your nearest Emergency Department.


Family violence

If you or someone you know is at risk of family violence, help is available.


Supporting Mental Health & Wellness in a Time of Stress & Isolation

How to Connect

Text COVID19HOPE to 393939 to subscribe.

The program provides one-way communication and does not replace other mental health therapies and supports. It is a helpful option for people in self-isolation who can’t access face-to-face services, as well as those in remote locations.

All mental health support lines remain open. For details on what is available in your health region, visit this AHS resource.

Child Abuse & Neglect

Children are at a higher risk for neglect and abuse during times of uncertainty and crisis.

Call the 24-hour child abuse hotline at 1-800-387-KIDS (5437) if you think a child is being abused, neglected or sexually exploited.

Learn the signs of abuse

Caregivers Support

Nearly one million Albertans act as caregivers for loved ones experiencing challenges related to illness, disability or aging. These caregivers need support too.

Caregivers can get psychosocial and other peer and community supports by calling the toll-free caregiver advisor line at 1-877-453-5088 or going online to

The Alberta government will provide immediate financial relief to Alberta’s families and vulnerable populations.

Over $7.7 billion has been committed so far, including:

  • $500 million for our health system
  • $60 million for community organizations, including emergency and homeless shelters
  • $50 million for emergency isolation support
  • $3.6 billion to date in total loans to consumers and businesses that qualified for deferrals through the ATB Financial customer relief program
  • $45 million to waive interest on student loans

COVID-19 Support for Albertans

Support for employers

SPCA, One Family Welfare Program

The SPCA wishes to remind Albertans who are distressed and struggling to care for and provide feed for their animals, that they have supports in place. Contact SPCA directly to learn more about their programs and register:



Renters and Landlords

New protections are in place for residential and mobile homes site tenants facing financial hardship due to COVID-19:

  • Tenants cannot be evicted for non-payment of rent and/or utilities before May 1, 2020.
  • Rents on residential properties or mobile home sites will not increase while Alberta’s State of Public Health Emergency remains in effect.
  • Late fees cannot be applied to late rent payments until June 30 and cannot be collected retroactively for this time.
  • Landlords and tenants need to work together to develop payment plans while COVID-19 is being managed.
  • Landlords can still file applications and receive orders for possession if the reason for the eviction is unrelated to rent and/or utility payments, or if a tenant refused to negotiate or comply with a payment plan.




Service Canada is ready to help

Contact Information Poster

Support for individuals and families

Support for people facing unemployment

Support for people who are sick, quarantined, or in directed self-isolation

Support for people who are unable to work

Support for people who need it most

Support for seniors

Support for students and recent graduates

Support to businesses

Avoiding layoffs

Access to credit

Support for farmers

Supporting financial stability

More flexibility

Business Resources

Information to support you and your business as we navigate COVID-19.

Government of Canada – Economic Response Plan

  • Canadian Business App Download – Click HEREDownload Canada Business to see how easy it is to navigate government services, get recommendations tailored to your business, set up personalized notifications and find the answers you need to start up, scale up and access new markets.


Business Development Canada – Support for Entrepreneurs

  • Canada Emergency Business Account & SME Loan Guarantee Program

Export Development Canada – Support for Exporters

  • Business Credit Availability Program

Canadian Chamber of Commerce – Tools & Resources for Businesses

Whitecourt District Chamber of CommerceLocal information and events for the business community

Canadian Federation of Independent Business – Small Business Guide

Everything you need to know to keep your business safe




On Monday, March 23, 2020, the federal government announced support for farmers and agri-food business as part of their response to COVID-19. Farm Credit Canada will receive an additional $5 billion in lending capacity to producers, agribusinesses, and food processors.

View the complete release here: News Release: PM Prime Minister announces support for farmers and agri-food businesses under Canada’s response to COVID-19

Canadian Agricultural Partnership


This is a comprehensive suite of business risk management programs designed to help manage significant financial impacts and risks beyond farmer’s control.


Farm Credit Canada’s Response to COVID-19:

To ensure producers, agribusinesses and food processors can remain focused on business-critical functions rather than worrying about how to access funds to keep operating through this challenging period, effective immediately, FCC has put in place:

  • a deferral of principal and interest payments up to six months for existing loans; or
  • a deferral of principal payments up to 12 months


Advance Payments Program

The Advance Payments Program (APP) is a federal loan guarantee program which provides agricultural producers with easy access to low-interest cash advances.


AgriStability and AgriInvest Programs for Farmers

The AgriStability and AgriInvest (ASAI) programs are a joint federal, provincial, and territorial business risk management program. These help farmers to manage small income declines and

make investments to manage risk and improve market income

Agriculture Finance Service Corporation (AFSC)

Offering loan payment relief through interest-only payments, payment re-amortization, or payment deferral options to any client who needs support.


Alberta Agriculture

Funding programs, business resources, agriculture information, agri-food and local food business resources, calculators and tools

Federal Agriculture Funding Programs


Canadian Federation of Agriculture 

“CFA’s main priority right now is working to avoid any kind of food security issues that could arise from the containment measures put in place by Canada and countries around the world. To that end, we are lobbying to have the entire Agri-Food system, from farm to processing to retail, deemed an essential service nationwide.” CFA President, Mar Robinson



Community Futures Yellowhead East has local resources to rely on for agricultural and other businesses including those who are self-employed or contract operators. Business Plan assistance, informational webinars and a loan program are available. 



GROWTH Alberta has provided an overview of the agricultural industry on their website.

RCMP Detachment Updates

Whitecourt RCMP Detachment

Residents are asked to contact the Whitecourt RCMP Detachment prior to attending the facility to see if your service request can be conducted via telephone.

Barrhead RCMP Detachment

Until further notice, all counter services are limited.

  • No police information checks/ fingerprints for volunteers will be done.
  • Immigration or employment checks/ fingerprints will be reviewed on a case-by-case basis.
  • Collision reporting and all other complaints will be received by fax: 780-674-2061 or email to
  • If you are unable to report by fax or email, please call Barrhead RCMP Detachment at 780-674-2696 and you will be further directed.